We completely get that pre-orders can be confusing. Pre-ordering an album does not necessarily mean you’ll receive it before the rest of the world. Sometimes, depending on where you live and the ship date, you may not get the album until after it is released to the public.
Pre-ordering items (which includes everything from t-shirts to music) means you’re purchasing music or other merchandise in advance, which are often bundled with limited items or colors. This saves you the rush to get online and secure your item on the day of release so you can sleep easy knowing we’ve got your back with your favorites nice and reserved. It also allows artists the ability to accurately order amounts and sizes according to what fans choose in their pre-orders.
All pre-order products will display a pre-order label and a “SHIPS ON OR AROUND” date in the product description. This date is as accurate as we can predict, but there are cases where the date will change due to unexpected delays beyond our control.
We always aim to ship items on the initial release date but unforeseen issues impacting that from happening (delays during production, manufacturing, or shipping) means the ship date is subject to change. Please check the product listing for the current release date estimate.
Orders containing a pre-order item will not ship until all items are available. If you order a pre-order item along with an item that’s currently available, we’ll wait until the pre-order item is available too before we ship. If you’d like to receive your other items before the pre-order item is available, please place two separate orders.
Pre-order items are subject to slightly changing between the announcement and the release.